1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, payment information, and social media login data.
We collect personal information that you voluntarily provide to us when registering at the Sites, expressing an interest in obtaining information about us or our products and services, participating in activities on the Sites, or otherwise contacting us.
The personal information we collect may include:
- Name and Contact Data. First and last name, email address, postal address, phone number, and similar contact data.
- Credentials. Passwords, password hints, and similar security information used for authentication and account access.
- Payment Data. Data necessary to process payment, such as payment instrument number and security code. Payment data is stored by our payment processor.
All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.
Information automatically collected
In Short: Some information, such as IP address and browser/device characteristics, is collected automatically when you visit our Sites.
We automatically collect certain information when you visit, use, or navigate the Sites. This may include device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Sites.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from public databases, joint marketing partners, social media platforms such as Facebook and LinkedIn, and other third parties.
2. How Do We Use Your Information?
In Short: We process your information for purposes based on legitimate business interests, fulfillment of our contract with you, compliance with legal obligations, and/or your consent.
We use the information we collect or receive to:
- Facilitate account creation and logon processes;
- Send administrative information to you;
- Fulfill and manage orders, payments, returns, and exchanges;
- Enforce our terms, conditions, and policies;
- Respond to legal requests and prevent harm;
- Support marketing and business development purposes;
- Support research and development purposes to improve our services and offerings.
4. Who Will Your Information Be Shared With?
In Short: We only share and disclose your information with selected third parties.
- Advertising, Direct Marketing, and Lead Generation: Google AdSense, Google Analytics
- Communicate and Chat with Users: Charwhiz
- Functionality and Infrastructure Optimization: iubenda
- Invoice and Billing: Shopify Pay, Stripe, PayPal, Apple Pay
- Retargeting Platforms: Facebook Custom Audience, Facebook Remarketing, Google Ads Remarketing, Google Analytics Remarketing, LinkedIn Website Retargeting, Twitter Remarketing, Twitter Tailored Audiences
- Social Media Sharing and Advertising: Facebook advertising, Instagram advertising, LinkedIn advertising
- User Account Registration and Authentication: User-generated password
- Website Hosting: GoDaddy.com
7. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We only keep personal information for as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.
No purpose in this policy will require us to keep personal information for longer than 90 days past the termination of the user’s account.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it, or securely store and isolate it until deletion is possible.
8. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect personal information we process. However, no internet transmission is guaranteed to be 100% secure. You should only access the services within a secure environment.
9. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites.
If we learn that personal information from users under 18 has been collected, we will take reasonable measures to delete such data. If you become aware of any such data, please contact us at ny@3cubed.ai.
10. What Are Your Privacy Rights?
In Short: In some regions, such as the European Economic Area, you have rights that allow greater access to and control over your personal information.
These rights may include the right to request access, obtain a copy, request correction or deletion, restrict processing, object to processing, or request data portability where applicable.
To make such a request, please contact us via chat inside the app. We will consider and act upon requests in accordance with applicable data protection laws.
You may withdraw consent at any time where we rely on consent to process personal information.
If you are in the European Economic Area and believe we are unlawfully processing your personal information, you may complain to your local data protection supervisory authority.
Account Information
You may review, change, or terminate your account by logging into your account settings and updating your user account.
Upon request to terminate your account, we will deactivate or delete your account and information from active databases, though some information may be retained for fraud prevention, troubleshooting, investigations, enforcement of terms, or legal compliance.
Cookies and similar technologies
Most browsers accept cookies by default. You can usually choose to remove or reject cookies, though this may affect certain features or services.
Opting out of email marketing
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us via chat inside the app.
11. Controls for Do-Not-Track Features
Most browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or similar mechanisms.
12. Do California Residents Have Specific Privacy Rights?
In Short: Yes, California residents are granted specific rights regarding access to personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits California residents to request information once a year about categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those third parties.
If you are under 18, reside in California, and have a registered account with the Sites, you may request removal of unwanted data that you publicly post on the Sites.
13. Do We Make Updates to This Policy?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.
If we make material changes, we may notify you by prominently posting a notice or directly sending you a notification.
14. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may contact our Data Protection Officer, Noriko Yokoi, by email at:
Email: ny@3cubed.aiHow Can You Review, Update, or Delete the Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.
To request to review, update, or delete your personal information, please submit a request via the chat inside the app. We will respond to your request within 30 days.
6. How Do We Handle Your Social Logins?
In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.
Our Sites may allow you to register and log in using third-party social media account details. If you choose to do this, we may receive profile information from LinkedIn, such as your name, email address, profile picture, and other information you choose to make public.
We use this information only for the purposes described in this privacy policy or otherwise made clear to you on the Sites.